Fraud decline
lost_card
Card reported lost
What it means
A fraud decline means the issuer flagged the charge as risky. This is not a normal payment failure and should not be retried.
Is it retryable?
Do not retry. Contact the customer instead.
How churnguardian handles it
churnguardian stops retries and surfaces the event so you can reach out directly rather than hammering the issuer.
Other fraud decline codes
churnguardian recovers failed Stripe payments automatically — decline-aware retries, branded emails, and one-click card updates. See pricing →