What it means
The charge amount is above the maximum allowed for this card.
← All Stripe decline codes
RetryableSoft decline
amount_too_high
Amount too high
Category
Soft decline
Retryable
Yes, with timing
Suggested retry
~1 day
Why it happens
The issuer caps the amount that can be charged per transaction.
How to recover the payment
Reduce the amount, or ask for a different card.
Category tip: Retryable, often within hours or on the next payday.
Recovery email preview
Subject: Action needed — your payment did not go through
This amount is above your card limit. Please use another card or contact your bank.
Update payment methodSent automatically by churnguardian the moment this code appears.
How churnguardian handles it
churnguardian schedules a smart retry and, if it fails, sends a branded email with a payment-update link.
- Decline-aware retries timed to recovery odds
- Branded recovery emails with a one-click card update
- Stops automatically the moment the charge clears
At a glance
- Retryable
- Yes
- Retry window
- ~1 day
- Card must be replaced
- No
Frequently asked
What does the Stripe decline code amount_too_high mean?+
The charge amount is above the maximum allowed for this card.
Is the Stripe decline code amount_too_high retryable?+
Reduce the amount, or ask for a different card.
How do I recover a payment declined with amount_too_high?+
Reduce the amount, or ask for a different card.
What should I send the customer for amount_too_high?+
This amount is above your card limit. Please use another card or contact your bank.
Related soft decline codes
amount_too_lowAmount too lowcall_issuerCall issuing bankcard_declinedGeneric decline by issuercard_velocity_exceededCard velocity exceededdo_not_honorDo not honorgeneric_declineGeneric decline
Browse the full list of Stripe decline codes or look one up with the free lookup tool.
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